ZOI84 OCS doo is committed to protecting all personal information that you, as a visitor of our website, may provide.

We believe it is important for you to know how we treat the information you leave here and that we may receive from our website.

Please read the entire Privacy Policy before using or submitting information to this site.


By using this site, you agree to the terms of this Privacy Policy. Whenever you submit your information to this site, you consent to the collection, use and disclosure of that information in accordance with the Privacy Policy.

Data collection

For each visitor to our website, our web server automatically recognizes and saves information, using various technologies and means such as Internet Protocol (IP) addresses, cookies, Internet tags and collection of navigational data.

This site may use IP addresses (numbers assigned to your device by your internet service provider) to diagnose problems with our server, report aggregate information, determine the fastest route your device should use when accessing our website, and make improvements to the site.


When you visit our website, we may also use technology popularly known as ‘cookies’, which stores certain data on your device and allows us to tailor your experience to your interests and choices or simply facilitate your use of the site. Most browsers will allow you to delete 'cookies' from your device's hard drive, block the acceptance of 'cookies' or receive a warning before the 'cookie' is saved. In any case, if you block or delete cookies, we will not be able to customize your use of the website and your online experience will be limited.

Use of Collected Data

Unless otherwise stated, we may use your data to improve the content of our website, customize the site according to your wishes and needs, communicate with you (if you have requested it), for marketing and research purposes and for the purposes specified in this Privacy Policy. We do not publish your data except in the cases where it is required by the Court or applicable laws.

The domain data we collect is not used to identify you personally, but to measure the number of visits, the average time spent on the page, the most viewed items, and the like. We use this data to measure usage and improve site content.

We use the personal information you provide to us only to respond to your inquiry.

We do not share, sell or give your personal information to third parties for marketing use. We will not publish your data unless you want us to, or if the law requires us to do so.

We take adequate security measures to protect your data in a technical and organizational sense. Our team is dedicated to complying with the Law on Protection of Personal Data and international standards. Our service providers who are responsible for data processing and dedicated for data protection, have been carefully selected.

Links to other site

The website www.ocbjelaš may contain links to other sites that publish relevant news. Although we try to link only to websites that have high privacy standards, we are not responsible for the content, security or privacy practices of other websites.

Social media tags

Our website may contain social media plugins such as Facebook 'Like' or 'Share' buttons, as well as Twitter and LinkedIn buttons. These add-ons may collect your IP address thereby knowing exactly which items you are viewing on our site and may set a 'cookie' for you to enable proper social sharing functionality. Social media plugins are hosted by a third party on our website. Your interaction with these plugins is governed by the privacy policies of the companies that provide them.

Questions and comments

If you have questions, comments or suggestions regarding our practices or the Privacy Policy, please feel free to contact us via the web form or e-mail [email protected].

Changes to this Policy

Although the information, data and content on the site are constantly tested and updated, certain information on the site may change in the meantime. Therefore, OC Bjelasnica does not provide a guarantee or any guarantees for the information provided on our website.

The terms of this Privacy Policy govern the use of all information collected on this site. We reserve the right to change the Privacy Policy at any time. Changes become effective from the moment they are posted on the website.

User privacy protection

ZOI84 OCS doo Sarajevo undertakes to protect the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly safeguarded and is available only to employees who need this data to perform their work. All employees of [store name] [ime prodajnog mesta] (and business partners) are responsible for respecting the principles of privacy protection.

Protection of confidential transaction data

When entering credit card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology.

Data security during purchases is guaranteed by the credit card processor, the NLB Banka dd BiH, so the complete payment process is performed on the bank's website. Credit card data is not available to our system at any moment.